Effective date: January 1, 2026
Nashua LeakDetectors has been finding and fixing leaks in Nashua, New Hampshire since 2010. We respect your privacy and keep your personal information safe. This policy explains what we collect, why we collect it, and how you can reach us with questions.
Information We Collect
When you call us at 603 571 4078, fill out a form on our website, or book a leak detection visit, we collect the details you give us. That includes your name, phone number, email address, and the service address where you need us.
We also collect basic technical information when you browse our site, such as your IP address, browser type, and the pages you visit. This helps us understand how people find us and improve our website.
How We Use Information
We use your contact details to schedule your leak detection appointment, send you a confirmation, and follow up after the work is done. If you ask us a question, we use your information to answer it.
We may also use your information to send you occasional updates about our services or seasonal maintenance tips. You can opt out of those messages at any time.
Cookies and Tracking
Our website uses cookies to remember your preferences and keep the site running smoothly. Cookies are small files stored on your device that help us recognize you on return visits.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not work as well.
Analytics and Third-Party Tools
We use trusted third-party tools like Google Analytics to see how visitors use our site. These tools collect anonymous data such as page views, time on site, and referral sources.
We may also use scheduling and communication platforms to manage appointments and send reminders. These providers only access your information to perform services on our behalf.
Data Sharing and Disclosure
We do not sell your personal information. We share it only with service providers who help us run our business, such as scheduling software or email delivery services, and only to the extent needed.
We may disclose your information if required by law, to protect our rights, or in connection with a business transfer. In those cases, we take steps to keep your information confidential.
Data Retention
We keep your personal information for as long as needed to provide services, meet legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we securely delete or anonymize it.
If you would like us to delete your information sooner, contact us using the details below and we will honor your request as allowed by law.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. This includes secure servers, access controls, and staff training.
No method of transmission over the internet is completely secure. While we work hard to protect your data, we cannot guarantee absolute security.
User Rights
You have the right to access, correct, or delete the personal information we hold about you. You can also ask us to restrict or object to certain processing.
To exercise any of these rights, contact us at the phone number or email below. We will respond within a reasonable timeframe and as required by applicable law.
Children's Privacy
Our services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and change the effective date above.
We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Information
If you have questions about this Privacy Policy or how we handle your data, call us at 603 571 4078 or email us at [email protected]. You can also write to us at Nashua LeakDetectors, Nashua, New Hampshire.
We are happy to help and will respond as quickly as we can.